Real reviews from homeowners and businesses across Addison and the North Dallas metro since 1995.
Excellent customer service, very friendly staff from the person taking the call to the staff fixing the repairs. Very trustworthy company. Shaun explained the step-by-step process and provided very fair prices.
Their positive, upbeat, anxious-to-please attitude made the whole process the very best it could be! All of the employees were a pleasure to work with. I highly recommend Herndon McFarland.
Trent and Reggie were the most professional associates entering our home. They treated our home with respect as if it were theirs. We will use this company again because of them and our experience.
Found a slab leak two other companies completely missed. The report made our insurance claim painless. Cannot recommend them enough.
Same-day service on our water heater when no one else could come out. Fair price, clean work, and they explained everything.
Honest and upfront. They told us a repair could wait instead of pushing a full replacement. That kind of integrity earns repeat business.
Quick to respond, on time, and the tech was knowledgeable and polite. Our drains have never run better.
We've used Herndon McFarland for years. Always reliable, always fair. They're the only plumber we call now.
The camera inspection showed exactly what was wrong with our line. No guesswork, no upsell. Just a clear fix.
Professional from start to finish. They documented everything for our adjuster and the claim went through without a hitch.
Tankless install looks fantastic and the hot water is endless now. The crew cleaned up like they were never here.
Called for an emergency on a weekend and a real person answered. Tech arrived fast and saved us from a flooded kitchen.
Whether you need accurate leak detection, water heater work, or general plumbing repairs, our licensed team is here to help.
TAP TO CALL972-564-8593 Or schedule online →